Stop Guessing Who Your Customers Are

Build Customer Avatars Based On Data, Not Assumptions.

Most contractors say 'everyone is my customer.' That's why their marketing fails. Learn the data-driven process for identifying who actually buys from you and how to align your messaging with reality.

Data-Driven Framework Video Walkthrough Real Examples

10+ Years
Experience
300+
Clients Served

Customer Avatar Framework

Watch this walkthrough to learn the exact process we use with contractor clients to build avatars that actually drive results.

The "Everyone Is My Customer" Trap

When you market to everyone, you connect with no one. Your messaging becomes generic. Your website looks like every other contractor. Your ads get ignored. And you end up competing solely on price.

The contractors who dominate their markets know exactly who they serve and build everything around attracting more of those specific people. They don't try to be everything to everyone. They pick their position, align their pricing and messaging, and become the obvious choice for their ideal customers.

Generic Messaging

"We do quality work for fair prices" doesn't differentiate you

Wrong Leads

Tire-kickers and price shoppers waste your time

Price Competition

Without clear positioning, price becomes the only differentiator

Customer Avatar Development

The Rebel Ape Process

Forget the worksheets and fictional personas. Here's how we build customer avatars that actually work.

01

Interview the Owner

Talk about your best projects, typical customers, and ideal work. Most contractors have strong opinions about this - we connect it to your marketing strategy.

02

Analyze Actual Data

Dig into Google Analytics demographics, customer database patterns, review analysis, and conversion data to understand who actually buys from you.

03

Audit Positioning

Review website messaging, Google Business Profile, social media, and ads to identify disconnects between who you're targeting and who you're attracting.

04

Market Reality Check

Understand what customers in your market actually need, what problems they're solving, and what questions they're asking to inform positioning.

05

Build Data-Driven Avatars

Create profiles based on who actually buys, what they need, how they decide, their objections, and where to reach them effectively.

06

Align Everything

Rebuild website messaging, SEO strategy, PPC campaigns, content strategy, and brand positioning to target your defined avatars.

Customer Avatar Results

What This Actually Gets You

Customer avatars aren't about creating fancy documents. They're about fundamentally understanding who buys from you and building your entire marketing strategy around that reality.

  • Targeted Messaging

    Speak directly to the people most likely to buy from you

  • Better Lead Quality

    Attract customers who are actually a good fit for your business

  • Higher Conversion Rates

    Turn more visitors into calls and more calls into jobs

  • Clear Differentiation

    Stand out from competitors competing on price alone

  • Strategic Focus

    Stop wasting money on marketing that targets the wrong people

Ready To Stop Guessing And Start Growing?

We'll dig into your actual customer data and build avatars that drive real results. No generic templates. No fictional personas. Just data-driven strategy that gets your phone ringing with qualified leads.

Gorilla and Contractor

Let's Get Your Phone Ringing

Schedule a free consultation to see how we can help your home services business attract more qualified leads.